FAQ

FAQ

How long does delivery take?

Delivery time depends on the destination and local carrier capacity. Most confirmed orders are processed as quickly as possible.

Can I pay when the package arrives?

Where Cash on Delivery is available, you can pay when receiving the package. Please make sure your phone number and address are correct.

How can I track my order?

Contact customer service with your order number and phone number. We will help check the delivery status.

What should I do if there is an issue with my order?

Please contact customer service with your order number, photos or videos, and a clear description of the issue.